Carlisle and District Credit Union PRIVACY STATEMENT

How your personal information is used by Carlisle and District Credit Union Ltd.

How we use your personal information

This privacy notice is to let you know how Carlisle and District Credit Union look after your personal information. This includes what you tell us about yourself, what we learn by having you as a customer and about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

Our Privacy promise

We Promise:

  • To keep your data safe and private
  • Not to sell your data
  • To give you an option to review your marketing at any tim

Who we are

Carlisle and District Credit Union Ltd, the data controller, is a financial co-operative which promotes savings and offers affordable loans. It is owned and run by its members.

Credit Unions are regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation

Authority (PRA) which ensures that they are being run according to safe financial guidelines.

Credit Unions, like banks, are covered by the Financial Services Compensation Scheme (FSCS) which means that if a credit union is force to close for any reason all savings are completely secure.

We aim to give a high standard of customer service at all times.

You can find out more about us at

If you have any questions, or want more details about how we use your personal information, you can call us on 01228 594007 or email us at

Download the Full Privacy Policy